Refund policy

We offer a 7-day return/replacement policy for damaged, defective, or incorrect items only.

To be eligible for a return or replacement:
- The item must be unused and in its original condition
- The product must be returned in the original packaging
- Proof of purchase is required
- Customers must report damaged or incorrect items within 48 hours of delivery

Non-returnable items:
- Used products
- Physically damaged items caused after delivery
- Customized and personalized products
- Products with custom name or logo printing

Refunds (if applicable) are processed within 5–7 business days after approval.

STAJONE Enterprises reserves the right to reject returns that do not meet the above conditions.

For assistance or return requests, contact:
stajoneenterprises@gmail.com